You come into the office and turn on the lights while putting your bags down to see that your computer […]
You come into the office and turn on the lights while putting your bags down to see that your computer is looking like a sequence in the Matrix. The thought most people have at this moment is I hope I did not lose everything. Computer hardware will fail over time and having a backup is not optional anymore. Even with more companies utilizing Cloud Services like Sharepoint, OneDrive, Dropbox, and a slew of others, people still have a tendency to save to the desktop or locally due to technical issues or speed.
Your first step is to turn off the power on the device. Then power it back on. If your desktop still does not load then it is time to call the IT Dept.
Things to think of today before this happens:
With a competent MSP or IT Dept, you should have a plan in place that when these issues do happen that downtime is very minimal.
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