Thank you so much. You guys do not disappoint…….truly amazing….
My experience with GiaSpace has been nothing but top notch since our company has used their service. They are quick to resolve your issues and pleasant with the service. Keep up the great work!
| Rating | Date | Ticket # | Title | Company | Contact | Agent(s) | Segment | ||
|---|---|---|---|---|---|---|---|---|---|
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23 May 2022 10:24 | 136625 | SPAM? | Town of Lauderdale-by-the-Sea | Lucila Lang | PPorta | GiaSpace MSP Board | ||
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23 May 2022 10:24 | 136624 | Login issues | Town of Lauderdale-by-the-Sea | Susan Leven | PBowe | GiaSpace MSP Board | ||
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Saved by Patrick once again! Thank you for always being able to solve even my most creative problems! |
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23 May 2022 08:57 | 136620 | I have lost access to my U drive. I have a lot of | MDS Builders, Inc | Lisa Taucher | SSirin | GiaSpace MSP Board | – | – |
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Response was very swift and effective. Much appreciated. |
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23 May 2022 08:55 | 136621 | Storage is almost full. How do I clean it? | Reliance Appraisal | Miguel Muelle | YChothe | GiaSpace MSP Board | ||
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Service |
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23 May 2022 08:49 | 136603 | Good morning, unable to access my 2nd monitor on my | Reliance Appraisal | Miguel Muelle | YChothe | GiaSpace MSP Board | ||
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Knowledge |
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20 May 2022 15:51 | 136566 | 3cx issues | GiaCare Inc | Marcus Boyd | SSirin | GiaSpace MSP Board | – | – |
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My experience with GiaSpace has been nothing but top notch since our company has used their service. They are quick to resolve your issues and pleasant with the service. Keep up the great work! |
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20 May 2022 14:53 | 136569 | Patrick – I don’t see Steve’s photo drives in media | Town of Lauderdale-by-the-Sea | Debbie Hime | PBowe | GiaSpace MSP Board | – | – |
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20 May 2022 14:37 | 136568 | Photo will not Open | Town of Lauderdale-by-the-Sea | Debbie Hime | PBowe | GiaSpace MSP Board | – | – |
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18 May 2022 16:43 | 136406 | Printers | Town of Lauderdale-by-the-Sea | Lucila Lang | PPorta | GiaSpace MSP Board | ||
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Always a pleasure to work with. Thank you.. |
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18 May 2022 14:01 | 136436 | Network – G:\ Drive is not mapped | Faria Business Services | Paula Heaton | PBowe | GiaSpace MSP Board | ||
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Thank you, Patrick! |
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18 May 2022 13:52 | 136407 | Unable to Open Variety QB | Variety Foods | Lori Creasman | SSirin | GiaSpace MSP Board | – | – |
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18 May 2022 12:47 | 136442 | E-mail Issues – Unable to access E-mail | Town of Lauderdale-by-the-Sea | Edner Saint-Jean | PPorta | GiaSpace MSP Board | – | – |
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18 May 2022 10:43 | 136396 | I would like to set up a time to get remote access | MDS Builders, Inc | Matt VanEyk | PPorta | GiaSpace MSP Board | – | – |
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18 May 2022 10:17 | 136437 | New IP address | Faria Business Services | Batir Djabbarov | SSirin | GiaSpace MSP Board | – | – |
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17 May 2022 14:21 | 136408 | Unable to Scan to Lacie Drive | Faria Business Services | Ada Colletta | PBowe | GiaSpace MSP Board | – | – |
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17 May 2022 11:32 | 136388 | From Sue Leven | Town of Lauderdale-by-the-Sea | Susan Leven | SSirin | GiaSpace MSP Board | – | – |
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17 May 2022 09:46 | 136382 | I need to have the coral springs office 2 printers | Fast Forward Accounting Solutions | Lea Planakis, CPA | PBowe | GiaSpace MSP Board | – | – |
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Patrick promptly addressed and resolved my issue. |
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17 May 2022 09:38 | 136314 | when typing form keyboard seems to be a a long delay | MDS Builders, Inc | Abel Mejia | PBowe | GiaSpace MSP Board | – | – |
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17 May 2022 09:29 | 136379 | Scanner failed | Sunbelt Graphics Inc. | Peter Gould | SSirin | GiaSpace MSP Board | ||
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Giaspace provided a very timely and efficient solution to the problem, as usual. |
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17 May 2022 09:07 | 136377 | SPAM from [email protected] soliciting a reply to | Town of Lauderdale-by-the-Sea | Bethany Banyas | PPorta | GiaSpace MSP Board | – | – |
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17 May 2022 08:08 | 136332 | Adobe Payment Popups | ECI Pharmaceuticals | Tess Crawford | PBowe | GiaSpace MSP Board | – | – |
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Excellent job |
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16 May 2022 14:13 | 136343 | Username/Password – Microsoft Office: Message prompting asking for user to sign in. | Med Trust LLC | Ken Palombo | PPorta | GiaSpace MSP Board | – | – |
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16 May 2022 12:57 | 136331 | Limited drive space | Anuco Rx | Gina Jules | PPorta | GiaSpace MSP Board | – | – |
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Very responsive and solutions-oriented. Thanks |
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16 May 2022 10:13 | 136304 | I tried to login but it’s not taking my password. | GiaCare Inc | Lisa Salcido | SSirin | GiaSpace MSP Board | – | – |
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16 May 2022 09:58 | 136305 | Unable to log into Centrestack | GiaCare Inc | John L | SSirin | GiaSpace MSP Board | – | – |
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16 May 2022 09:24 | 136302 | Password is not working | Med Trust LLC | Ken Palombo | SSirin | GiaSpace MSP Board | ||
|
consistent awesome service |
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14 May 2022 08:20 | 136130 | Remote set up | Guy Strum, CPA | Guy Strum | PPorta | GiaSpace MSP Board | – | – |
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13 May 2022 18:26 | 136247 | Isabel Mora Email and Network Account can be deleted. | Value Care At Home | Renee Anter | PPorta | GiaSpace MSP Board | – | – |
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Thank you!!! |
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13 May 2022 15:12 | 136230 | 3CX | Melody Farms | Lucrecia Adan | PPorta | GiaSpace MSP Board | – | – |
|
THANK YOU. |
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13 May 2022 14:50 | 136248 | EMAILS BEEN BLOCKED | Melody Farms | Lucrecia Adan | PBowe | GiaSpace MSP Board | – | – |
|
THANK YOU!! |
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13 May 2022 10:36 | 136218 | I am no longer able to access my “Start” button, | Robinson Aviation (RVA), Inc | Daniel Miller | PBowe | GiaSpace MSP Board | ||
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The tech worked to quickly rectify a multi layered problem. I was able to get back to work in a short amount of time. Great job!!! |
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13 May 2022 09:45 | 136184 | Printer/Scanner – Unable to scan to Lacie Drive | Faria Business Services | Judeen Young | PBowe | GiaSpace MSP Board | – | – |
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13 May 2022 09:40 | 136227 | E-mail Issues – Outlook unable to open | Broward Adjustment Services, Inc. | Paul Keeling | PPorta | GiaSpace MSP Board | – | – |
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13 May 2022 08:38 | 135947 | Event ID: 280922 – REMINDER – Action Required: Security Update SAP Ariba Website Certificate Re | Sunbelt Graphics Inc. | Robert Bernstein | SSirin | GiaSpace MSP Board | – | – |
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12 May 2022 16:02 | 136200 | Town of Lauderdale By The Sea – new employee profile | Town of Lauderdale-by-the-Sea | Lisa Slagle | PPorta | GiaSpace MSP Board | – | – |
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12 May 2022 14:09 | 136193 | Computer running extremely slow. Couldn’t load teams | Robinson Aviation (RVA), Inc | RON BEASLEY | PBowe | GiaSpace MSP Board | ||
|
Patrick was very knowledgeable. |
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12 May 2022 09:42 | 136150 | Additional Mailbox Created | Sunbelt Graphics Inc. | Gail Alpern | PPorta | GiaSpace MSP Board | – | – |
|
Patrick jumped right in and took care of the issue we had. Thanks |
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11 May 2022 15:36 | 136149 | Time | Smart HomeCare | Woody Gudat | SSirin | GiaSpace MSP Board | – | – |
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11 May 2022 14:38 | 136013 | Internet Down at the Office | Sunbelt Graphics Inc. | Gail Alpern | PBowe | GiaSpace MSP Board | – | – |
|
Every thing went smoothly thanks again . |
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11 May 2022 12:19 | 136136 | Aviation Airmotive, Inc. | Mark Bowden | PPorta | GiaSpace MSP Board | – | – | |
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11 May 2022 11:56 | 136134 | Would love assistance moving my printer from WIFI | Robinson Aviation (RVA), Inc | Douglas Melberg | PBowe | GiaSpace MSP Board | – | – |
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Quick and easy. Followed up to ensure everything was working correctly, and that I was comfortable with the set up. |
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11 May 2022 11:43 | 136133 | E-mail Issues – Not receiving e-mails | Robinson Aviation (RVA), Inc | SHANNON THOMAS | PPorta | GiaSpace MSP Board | – | – |
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11 May 2022 10:24 | 136038 | Break-fix – New PC Setup | David Low & Associates | Chelsey Warring | PBowe | GiaSpace MSP Board | – | – |
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We requested a last minute complete laptop setup as an employee’s previous laptop broke. Although Patrick was told late in the day he immediately began working on this and had everything completely set up by the next morning. He made sure to give updates throughout the entire process. I have nothing but good things to say about GiaSpace and the work that they consistently put out! |
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10 May 2022 17:10 | 136097 | need help to obtain access to Sage 100 program. Thx | MDS Builders, Inc | Abel Mejia | SSirin | GiaSpace MSP Board | – | – |
|
quick response and issue resolved. thx |
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10 May 2022 16:23 | 136096 | email account | Sunbelt Graphics Inc. | Gail Alpern | PBowe | GiaSpace MSP Board | – | – |
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Thanks for taking care of the email request and also for the fast great service yesterday with our internet issue. Gail |
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10 May 2022 15:51 | 136091 | Printer/Scanner – Austin Printer setup | MDS Builders, Inc | Abel Mejia | PPorta | GiaSpace MSP Board | – | – |
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10 May 2022 14:12 | 136082 | Break-fix – USB Device (J:\) | Town of Lauderdale-by-the-Sea | Debbie Hime | PPorta | GiaSpace MSP Board | – | – |
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10 May 2022 13:55 | 136085 | Software – unable to access CRM | Sunbelt Graphics Inc. | Colleen Daunt | PBowe | GiaSpace MSP Board | – | – |
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The staff is always very responsive and helpful. It is a pleasure dealing with you. |
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10 May 2022 12:54 | 136079 | Adobe | David Low & Associates | Sarah Schachere | PPorta | GiaSpace MSP Board | ||
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quick and professional! |
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10 May 2022 10:55 | 136074 | Username/Password – Incorrect username within Microsoft Teams | MDS Builders, Inc | Abel Mejia | PPorta | GiaSpace MSP Board | – | – |
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service tech resolved my issue with courtesy. thx |
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10 May 2022 09:26 | 136069 | Printer not printing | Sunbelt Graphics Inc. | Albert Alvarez | PBowe | GiaSpace MSP Board | ||
|
Quick and polite response. Thank you |
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10 May 2022 08:14 | 136010 | i have 2 customers saying that I blocked them from | Melody Farms | Kary Fernandez | PBowe | GiaSpace MSP Board | ||
|
Patrick was quick to help – AND ISSUE RESOLVED!!! |
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09 May 2022 18:28 | 136034 | Terminate User Request – Allison Cannon | David Low & Associates | Jessica Brown | PPorta | GiaSpace MSP Board | – | – |
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09 May 2022 11:22 | 136014 | New RAM installed need to configure the computer to | Robinson Aviation (RVA), Inc | Michael Link | PBowe | GiaSpace MSP Board | – | – |
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09 May 2022 09:19 | 135976 | I would like to link my email to my cell phone. | MDS Builders, Inc | Kevin Mcginley | PPorta | GiaSpace MSP Board | – | – |
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09 May 2022 08:31 | 135999 | When logging into Quick Books,, I am receiving a | GiaMed JV | Cassandra Parma | SSirin | GiaSpace MSP Board | – | – |
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06 May 2022 09:56 | 135874 | Quickbooks Update | Variety Foods | Lori Creasman | SSirin | GiaSpace MSP Board | – | – |
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05 May 2022 19:44 | 135852 | my email changed its format | David Low & Associates | Jessica Brown | PBowe | GiaSpace MSP Board | – | – |
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05 May 2022 15:53 | 135889 | :emails | Med Trust LLC | Monique Ylizaliturri | PPorta | GiaSpace MSP Board | – | – |
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05 May 2022 14:24 | 135883 | LBTS | Town of Lauderdale-by-the-Sea | Lisa Slagle | PPorta | GiaSpace MSP Board | – | – |
|
Pablo was very thorough. Thank you! |
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05 May 2022 11:12 | 135178 | Spectrum Circuit | Smart HomeCare | Woody Gudat | SSirin | GiaSpace MSP Board | – | – |
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05 May 2022 09:38 | 135822 | Drive install requested | Robinson Aviation (RVA), Inc | Howard N. Modlin | PBowe | GiaSpace MSP Board | – | – |
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04 May 2022 15:02 | 135841 | Windows office (safe Mode) | Blue Trading, LLC | Alfredo Alvarado | PPorta | GiaSpace MSP Board | – | – |
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04 May 2022 13:51 | 135836 | Software – Microsoft Teams: Cancel Event | Robinson Aviation (RVA), Inc | SHANNON THOMAS | PPorta | GiaSpace MSP Board | ||
|
Always amazingly helpful! |
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04 May 2022 13:50 | 135770 | Laptop not Showing any WiFi Connections | Robinson Aviation (RVA), Inc | Sazzad Hossain | YChothe | GiaSpace MSP Board | – | – |
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04 May 2022 12:12 | 135821 | Keyboard/Mouse – Keyboard Languages | David Low & Associates | Maggie Sherman | PPorta | GiaSpace MSP Board | ||
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Quick, efficient, knowledgeable, and helpful group of team members. Thank you, GiaSpace! |
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03 May 2022 15:57 | 135779 | my internet server keeps freezing , i tried to | Melody Farms | Valeria Legarda | PBowe | GiaSpace MSP Board | – | – |
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03 May 2022 14:29 | 135776 | Email Not Delivering | ECI Pharmaceuticals | Aimee Barrow | SSirin | GiaSpace MSP Board | – | – |
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03 May 2022 13:32 | 135767 | GiaMed Server | GiaMed JV | April Carrasco | PBowe | GiaSpace MSP Board | – | – |
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03 May 2022 10:24 | 135633 | Unable to Login | ECI Pharmaceuticals | Tess Crawford | PBowe | GiaSpace MSP Board | – | – |
|
Excellent customer service |
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03 May 2022 09:00 | 135612 | My Office printer gets an error message when I try | Robinson Aviation (RVA), Inc | BARRY GEORGE | PBowe | GiaSpace MSP Board | – | – |
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02 May 2022 20:21 | 135183 | Terminate User Request – Allison Cannon | David Low & Associates | Jessica Brown | PBowe | GiaSpace MSP Board | ||
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Went above and beyond to handle a issue I was having with pulling a report. |
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02 May 2022 16:29 | 135602 | Monitor Screen Orientation | Robinson Aviation (RVA), Inc | Vickie McMahan | PBowe | GiaSpace MSP Board | – | – |
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I appreciate the timely manner in which the transfer to my new laptop happened. Thank you Pablo! |
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02 May 2022 14:27 | 135582 | Windows Updates/USB Ports | Stephanie L. Schneider, PA. | Stephanie Schneider | SSirin | GiaSpace MSP Board | ||
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Giaspace is timely, responsive and provides great customer service. |
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02 May 2022 11:41 | 135580 | Laptop has no WiFi connection | Robinson Aviation (RVA), Inc | Sazzad Hossain | YChothe | GiaSpace MSP Board | – | – |
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02 May 2022 11:34 | 135567 | Good Morning – Could you add the printer Boca Copier | MDS Builders, Inc | Maria Mirodias | PPorta | GiaSpace MSP Board | – | – |
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29 Apr 2022 15:35 | 135214 | Exel working slow | Robinson Aviation (RVA), Inc | Nathan Bourgeois | PPorta | GiaSpace MSP Board | – | – |
|
Pablo did a great job. |
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29 Apr 2022 15:23 | 135095 | Monitor/LCD – Secondary Monitor Dim | Reliance Appraisal | Miguel Muelle | PPorta | GiaSpace MSP Board | – | – |
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29 Apr 2022 14:43 | 135222 | SPAM | Town of Lauderdale-by-the-Sea | Bethany Banyas | PPorta | GiaSpace MSP Board | – | – |
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29 Apr 2022 10:39 | 135197 | TOLBTS | Town of Lauderdale-by-the-Sea | Lisa Slagle | SSirin | GiaSpace MSP Board | – | – |
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28 Apr 2022 08:11 | 135132 | I need to open a .cfm file. Can you install a reader | Robinson Aviation (RVA), Inc | BUD GRINER JR | PBowe | GiaSpace MSP Board | ||
|
As usual, Patrick and Giaspace solve the problem quickly and efficiently. Could not ask for better service. |
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28 Apr 2022 07:40 | 135123 | .NET 3.5 Install | Kamm Consulting Inc | John Galvez | PBowe | GiaSpace MSP Board | – | – |
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27 Apr 2022 16:34 | 135125 | Emails from [email protected] keep going to | David Low & Associates | Chelsey Warring | PPorta | GiaSpace MSP Board | – | – |
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My ticket was reviewed handled almost immediately. You guys are great! |
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27 Apr 2022 14:41 | 135104 | I have 2 new employees that are starting in the | MDS Builders, Inc | Ashleigh LaRocca | PPorta | GiaSpace MSP Board | ||
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Every time that have a need or a request, you guys are so great and nice, and just get it taken care of. THANK YOU! |
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27 Apr 2022 09:15 | 135091 | Add e-mail to salesinfo distribution list | Melody Farms | Juan- Diego Mejia | PPorta | GiaSpace MSP Board | – | – |
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27 Apr 2022 08:46 | 135090 | Setup Monitor with docking station | Reliance Appraisal | Miguel Muelle | PPorta | GiaSpace MSP Board | ||
|
Experience & knowledge |
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26 Apr 2022 19:29 | 135053 | Dual Monitor Setup | Robinson Aviation (RVA), Inc | JODY EDWARDS | SSirin | GiaSpace MSP Board | – | – |
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26 Apr 2022 14:50 | 134760 | Working remotely | Town of Lauderdale-by-the-Sea | Susan Leven | SSirin | GiaSpace MSP Board | – | – |
|
Thanks for being able to complete this in a timely fashion. |
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26 Apr 2022 14:36 | 135043 | Mobile 3CX Setup | Melody Farms | Lucrecia Adan | PBowe | GiaSpace MSP Board | – | – |
|
PATRICK’S SERVICE IS ALWAYS VERY PROFESSIONAL. HE IS VERY PATIENT AND TAKES CARE OF OUR IT ISSUES. I REALLY APPRECIATE HIS SERVICE AND PATIENCE. HE HAS GOOD WORK MANNERS. |
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26 Apr 2022 13:43 | 135066 | Network – S:\ Drive unavailable | Sunbelt Graphics Inc. | Gail Alpern | PBowe | GiaSpace MSP Board | – | – |
|
Thanks Patrick for your assistance this afternoon! |
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26 Apr 2022 13:16 | 135065 | MedTrust A. Rodriguez Quarantine Digest Log in | GiaSpace | Amelia Rodriguez | PPorta | GiaSpace MSP Board | – | – |
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26 Apr 2022 13:10 | 135060 | former employee email access | Med Trust LLC | Ken Palombo | PPorta | GiaSpace MSP Board | – | – |
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26 Apr 2022 12:11 | 133976 | Computer will not Boot after Power Surge | Robinson Aviation (RVA), Inc | DAVID A. SMITH | PBowe | GiaSpace MSP Board | – | – |
|
Great Job. |
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26 Apr 2022 09:44 | 135040 | Splashtop access | Town of Lauderdale-by-the-Sea | Bethany Banyas | PPorta | GiaSpace MSP Board | – | – |
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26 Apr 2022 09:27 | 135010 | QuickBooks Enterprise Solutions 2020 needs to be | Fast Forward Accounting Solutions | Ivette Castillo | SSirin | GiaSpace MSP Board | – | – |
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25 Apr 2022 16:45 | 135014 | Employee Docs Drive | David Low & Associates | Eilene Grullon | SSirin | GiaSpace MSP Board | – | – |
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25 Apr 2022 16:22 | 135015 | Can we reset my server password ? | Alternative Home Health Care | Isabel Herrera | SSirin | GiaSpace MSP Board | – | – |
|
Reliable, efficient service from Serdar! |
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25 Apr 2022 13:37 | 134982 | Software – Office 2019 | Robinson Aviation (RVA), Inc | Michael Link | PPorta | GiaSpace MSP Board | – | – |
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Pablo did an excelent job in addressing my issue. He was friendly and professional. |
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25 Apr 2022 10:48 | 134988 | Network Down | Smart HomeCare | Woody Gudat | SSirin | GiaSpace MSP Board | – | – |
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25 Apr 2022 10:02 | 134987 | On-Screen (take off software we use for estimating) | MDS Builders, Inc | Jim Roscigno | SSirin | GiaSpace MSP Board | – | |
| Rating | Date | Ticket # | Title | Company | Contact | Agent(s) | Segment | ||
|---|---|---|---|---|---|---|---|---|---|
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25 Apr 2022 09:33 | 134985 | JIP Email Update | Kamm Consulting Inc | Marline Pottinger | PPorta | GiaSpace MSP Board | – | – |
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23 Apr 2022 00:06 | 134904 | E-mail – e-mail forwarding | GiaCare Inc | Lisa Salcido | PPorta | GiaSpace MSP Board | – | – |
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22 Apr 2022 16:10 | 134901 | SPAM | T.E. Construction Specialties, Inc. | John Keith | PPorta | GiaSpace MSP Board | ||
|
Great Job!!! Very professional resolved the issue in minutes |
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22 Apr 2022 15:34 | 134903 | E-mail Issues – VCAH Public Calendar | Value Care At Home | Lorena Garcia | SSirin | GiaSpace MSP Board | – | – |
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22 Apr 2022 14:54 | 134900 | Service Request-18 | T.E. Construction Specialties, Inc. | John Keith | PPorta | GiaSpace MSP Board | ||
|
Resolved the issue in minutes. Outstanding!!! |
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22 Apr 2022 12:37 | 134894 | Emails | Med Trust LLC | Ken Palombo | SSirin | GiaSpace MSP Board | ||
|
Outstanding service! |
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22 Apr 2022 11:01 | 134889 | Software – Microsoft Outlook unavailable on computer | David Low & Associates | Cheryl Mathews | PPorta | GiaSpace MSP Board | ||
|
Problem resolved right away! |
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22 Apr 2022 09:56 | 134833 | Zoom Issue | GiaMed JV | John Keith | YChothe | GiaSpace MSP Board | ||
|
Very professional. Outstanding job. Resolved the issue in minutes. Thanks |
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22 Apr 2022 09:46 | 134877 | Software – Microsoft Outlook unavailable | MDS Builders, Inc | Bill Nolt | PPorta | GiaSpace MSP Board | – | – |
|
Got the problem fixed |
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22 Apr 2022 08:16 | 134850 | Software – Google Chrome default PDF Application | Robinson Aviation (RVA), Inc | SHANNON THOMAS | PPorta | GiaSpace MSP Board | ||
|
Giaspace is incredibly reliable and helpful! |
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22 Apr 2022 07:04 | 134847 | Data Recovery – OAJ Training Files | Robinson Aviation (RVA), Inc | DAVE REILLY | PPorta | GiaSpace MSP Board | ||
|
Pablo was very professional, efficient, did not talk down to me at all and he understood what I was saying and fixed my problem. He spent a couple of hours working on the issues. |
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|
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21 Apr 2022 15:49 | 134854 | Request assistance with opening a giamedjv mailbox. | GiaMed JV | Edgar Cuapio | SSirin | GiaSpace MSP Board | – | – |
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21 Apr 2022 15:09 | 134853 | Need Adobe activated to be used in remote G:drive. I | GiaMed JV | Edgar Cuapio | PBowe | GiaSpace MSP Board | – | – |
|
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21 Apr 2022 15:02 | 134806 | Microsoft office update/Login issues. Computer is | Robinson Aviation (RVA), Inc | Eric Swint | PBowe | GiaSpace MSP Board | ||
|
Patrick was excellent, efficient, and knowledgeable. Made the process smooth as it can be. |
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21 Apr 2022 14:34 | 134843 | Pls Help with Folder Location? | Town of Lauderdale-by-the-Sea | Debbie Hime | SSirin | GiaSpace MSP Board | – | – |
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21 Apr 2022 14:33 | 134808 | Software – ActivTrak (User Monitoring) | Aviation Airmotive, Inc. | Frances Garcia | PPorta | GiaSpace MSP Board | – | – |
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21 Apr 2022 12:38 | 134813 | Network slow | Fast Forward Accounting Solutions | Bob Foster | PPorta | GiaSpace MSP Board | – | – |
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21 Apr 2022 11:29 | 134827 | Help with email | Med Trust LLC | Alicia Passaretti | PPorta | GiaSpace MSP Board | – | – |
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21 Apr 2022 09:54 | 134822 | Account is Locked Out | Value Care At Home | ILenie Noel | PBowe | GiaSpace MSP Board | – | – |
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20 Apr 2022 16:35 | 134703 | Computer issues | David Low & Associates | Jessica Brown | PPorta | GiaSpace MSP Board | ||
|
Pablo was Great and followed up with numerous times to make sure I was available. He handled my issue quickly and was super patient with my difficult schedule today |
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20 Apr 2022 14:26 | 134802 | what does this mean | Robinson Aviation (RVA), Inc | Johnathan Hayes | PPorta | GiaSpace MSP Board | – | – |
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20 Apr 2022 13:16 | 134798 | I would like to be added to a distribution email. I | MDS Builders, Inc | Jim Roscigno | PPorta | GiaSpace MSP Board | – | – |
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20 Apr 2022 09:30 | 134782 | shared folder | Melody Farms | Juan- Diego Mejia | SSirin | GiaSpace MSP Board | – | – |
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19 Apr 2022 14:35 | 134744 | GiaCare.com – Update to Website | GiaCare Inc | Steven Goad | Robert | GiaSpace MSP Board | – | – |
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19 Apr 2022 11:24 | 134742 | Alert | Undelivered emails to [email protected] | GiaCare Inc | Lisa Salcido | GiaSpace MSP Board | – | – | |
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19 Apr 2022 10:18 | 134737 | Printer/Scanner – EPSON printer setup | GiaMed JV | Edgar Cuapio | PPorta | GiaSpace MSP Board | – | – |
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19 Apr 2022 09:19 | 134552 | Windows 11 | Smart HomeCare | Woody Gudat | YChothe | GiaSpace MSP Board | – | – |
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18 Apr 2022 14:41 | 134698 | I am trying to sync my exchange with the new ATS | GiaMed JV | Cecilia Garcia | SSirin | GiaSpace MSP Board | – | – |
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The help button function was easy to use Quick response from team, and even faster solution! |
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18 Apr 2022 11:07 | 134674 | Support ending on June 15 for Internet Explorer | Town of Lauderdale-by-the-Sea | Lisa Slagle | PPorta | GiaSpace MSP Board | – | – |
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18 Apr 2022 10:12 | 134668 | Scan folder | Town of Lauderdale-by-the-Sea | Christopher Suneson | PBowe | GiaSpace MSP Board | – | – |
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18 Apr 2022 08:49 | 134592 | Remote Access Setup | Melody Farms | Valeria Legarda | PPorta | GiaSpace MSP Board | ||
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Pablo is great , very quick and efficient in his task. He was able to help me resolve my issue at ease. Thank you to the gia space team. They always respond fairly quickly to my help tickets and immediately know what needs to be done. |
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18 Apr 2022 08:44 | 134500 | Town of Lauderdale-By-The Sea, FL – Tyler Hosted Welcome Letter – Incode 901, Incode 10 and TCM | Town of Lauderdale-by-the-Sea | Lucila Lang | SSirin | GiaSpace MSP Board | – | – |
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16 Apr 2022 07:41 | 133644 | E-mail Issues – Assistance with G-mail | Garlic Knot Pizza | Alex Giampietro | PPorta | GiaSpace MSP Board | ||
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You guys are always on point! Your team always keeps the client informed as to where we are in the process thank you again! |
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15 Apr 2022 10:21 | 134570 | Cannot open PDF | David Low & Associates | Amy Levy | PPorta | GiaSpace MSP Board | – | – |
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14 Apr 2022 16:44 | 134548 | Installing new HP 6970 All-in-One series printer | Broward Adjustment Services, Inc. | Paul Keeling | PPorta | GiaSpace MSP Board | – | – |
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14 Apr 2022 16:25 | 134551 | Install PDF Editor | Robinson Aviation (RVA), Inc | Gerald Valdez | PBowe | GiaSpace MSP Board | – | – |
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14 Apr 2022 11:48 | 134508 | sunbelt inquiry ID: 280925 – REMINDER – Action Required: Security Update SAP Ariba Website Certifi | Sunbelt Graphics Inc. | Robert Bernstein | PBowe | GiaSpace MSP Board | – | – |
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Responsive as usual |
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13 Apr 2022 13:17 | 134459 | Computer issues | Guy Strum, CPA | Guy Strum | PBowe | GiaSpace MSP Board | – | – |
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13 Apr 2022 11:48 | 134450 | Elaine Keasling – Caresona & Alternative Email | Value Care At Home | Elaine Keasling | PPorta | GiaSpace MSP Board | ||
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The assistance was just what I needed to add the applications to my phone/computer! |
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13 Apr 2022 09:47 | 134458 | Please call me | Value Care At Home | Kimberly Holmes | SSirin | GiaSpace MSP Board | – | – |
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12 Apr 2022 16:26 | 134431 | New Printer at Visitor Center | Town of Lauderdale-by-the-Sea | Debbie Hime | SSirin | GiaSpace MSP Board | – | – |
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12 Apr 2022 15:19 | 134442 | spam | Town of Lauderdale-by-the-Sea | Lucila Lang | PPorta | GiaSpace MSP Board | ||
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Always amazing!!!!!!!!! |
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12 Apr 2022 14:47 | 134437 | DYMO Printer not Working | Town of Lauderdale-by-the-Sea | Susan Leven | PBowe | GiaSpace MSP Board | – | – |
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12 Apr 2022 12:14 | 134427 | Good morning, When I start my computer every morning | Town of Lauderdale-by-the-Sea | Sara Del Villar de Estevez | SSirin | GiaSpace MSP Board | – | – |
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12 Apr 2022 11:56 | 134424 | Lost Folder | GiaMed JV | John Keith | SSirin | GiaSpace MSP Board | ||
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Resolved the issue in minutes. OUTSTANDING SERVICES. BZ |
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12 Apr 2022 10:36 | 134359 | Frequently receive “Not Responding” message on all | Robinson Aviation (RVA), Inc | ED HAWK JR | PBowe | GiaSpace MSP Board | – | – |
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Quick response. Pleasant, professional demeanor. Improved my computer’s performance as much as possible given the current equipment. |
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12 Apr 2022 10:00 | 134414 | Printer Issue | Kamm Consulting Inc | Mahbub Chowdhury | PBowe | GiaSpace MSP Board | ||
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Printer Issue |
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12 Apr 2022 09:39 | 134413 | Keeps saying that my PC doesn’t currently meet the | MDS Builders, Inc | Shannon Smith | PBowe | GiaSpace MSP Board | ||
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Helped right away. Fast and easy. |
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11 Apr 2022 17:30 | 134199 | Remove Compass Email from Email Contacts | David Low & Associates | Jessica Brown | PBowe | GiaSpace MSP Board | ||
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He did such an amazing job. He went above and beyond to troubleshoot all of my issues with all three of my work computers and took care of my scheduled ticket. Honestly, couldn’t have asked for someone better to assist. Stayed on the phone with me the entire time to make sure that everything was working properly and gave me a few tips and tricks for some on going issues that I have had. |
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11 Apr 2022 13:43 | 134364 | Replaced ATC Manager; Need Credentials Changed | Robinson Aviation (RVA), Inc | Gerald Valdez | PBowe | GiaSpace MSP Board | – | – |
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Knowledgeable and friendly. |
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11 Apr 2022 11:10 | 134358 | Updates | Smart HomeCare | Woody Gudat | SSirin | GiaSpace MSP Board | – | – |
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08 Apr 2022 13:10 | 134196 | New User Request – Marcus Sanchez | GiaCare Inc | Steven Mauricio | PBowe | GiaSpace MSP Board | – | – |
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08 Apr 2022 13:05 | 134088 | Removal of Robin Strzeminski from all access | ECI Pharmaceuticals | Joe Esposito | SSirin | GiaSpace MSP Board | – | – |
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08 Apr 2022 12:19 | 134184 | Computer Updater Alerts | Kamm Consulting Inc | Juan Prada | SSirin | GiaSpace MSP Board | – | – |
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Thank you once again for your excellent service and help |
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08 Apr 2022 11:02 | 134234 | Computer has gotten slower, I can’t save PDF files | MDS Builders, Inc | Martin Colombo | PBowe | GiaSpace MSP Board | – | – |
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07 Apr 2022 17:02 | 134166 | Emails not being delivered from Bank of America | ECI Pharmaceuticals | Aimee Barrow | PBowe | GiaSpace MSP Board | – | – |
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07 Apr 2022 12:41 | 134172 | I am looking for free software to enable me to add | Robinson Aviation (RVA), Inc | SHANNON THOMAS | SSirin | GiaSpace MSP Board | ||
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Incredibly helpful! |
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07 Apr 2022 11:19 | 134167 | I need to make a recording using a microphone and | Robinson Aviation (RVA), Inc | CARL ROBINSON JR | SSirin | GiaSpace MSP Board | – | – |
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07 Apr 2022 10:47 | 134163 | I can’t print Dymo labels. | Town of Lauderdale-by-the-Sea | Susan Leven | SSirin | GiaSpace MSP Board | – | – |
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07 Apr 2022 09:33 | 134161 | A banner on my Outlook states that most features | Town of Lauderdale-by-the-Sea | Linda Connors | PBowe | GiaSpace MSP Board | ||
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Quick and prompt. |
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06 Apr 2022 14:42 | 134108 | medtrust emails | Med Trust LLC | Ken Palombo | SSirin | GiaSpace MSP Board | – | – |
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06 Apr 2022 13:15 | 134098 | Unable to print from my PC | Reliance Appraisal | Miguel Muelle | YChothe | GiaSpace MSP Board | ||
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Problem solved, once again! |
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06 Apr 2022 12:18 | 134077 | When I click “Signature”, the “out of memory | Robinson Aviation (RVA), Inc | SHANNON THOMAS | PPorta | GiaSpace MSP Board | – | – |
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06 Apr 2022 12:09 | 134095 | MarilouForward – Email Distribution | GiaCare Inc | Steven Mauricio | PBowe | GiaSpace MSP Board | – | – |
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06 Apr 2022 11:55 | 134087 | can scan documents from my home office printer to my | Med Trust LLC | Ken Palombo | SSirin | GiaSpace MSP Board | – | – |
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06 Apr 2022 09:12 | 134080 | IP address | Faria Business Services | Batir Djabbarov | SSirin | GiaSpace MSP Board | – | – |
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06 Apr 2022 08:57 | 134076 | SPAM: medtruststaffing | Med Trust LLC | Ken Palombo | PBowe | GiaSpace MSP Board | ||
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Consistently great service. Thanks |
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05 Apr 2022 16:54 | 134058 | Hi, unable to listen to my Pandora on my laptop | Reliance Appraisal | Miguel Muelle | PPorta | GiaSpace MSP Board | – | – |
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05 Apr 2022 16:21 | 134052 | our website appears to be down. it will open to the | MDS Builders, Inc | Jim Baumann | SSirin | GiaSpace MSP Board | ||
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Excellent! |
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05 Apr 2022 14:14 | 134051 | Assistance with Setting up MFA | Robinson Aviation (RVA), Inc | JEFFREY FORMAN | PBowe | GiaSpace MSP Board | – | – |
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05 Apr 2022 11:09 | 134033 | Can’t scan from the copier to my computer. Keep | Town of Lauderdale-by-the-Sea | Susan Leven | PBowe | GiaSpace MSP Board | – | – |
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05 Apr 2022 10:56 | 134019 | Alert | ECI Pharmaceuticals | Joe Esposito | PPorta | GiaSpace MSP Board | – | – |
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05 Apr 2022 10:18 | 134020 | Adobe issues | GiaCare Inc | Marcus Boyd | SSirin | GiaSpace MSP Board | – | – |
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05 Apr 2022 10:16 | 134024 | I’m trying to download a program from a CD and it’s | ECI Pharmaceuticals | William Ferrer | PBowe | GiaSpace MSP Board | – | – |
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05 Apr 2022 07:13 | 133991 | I cant log in from home | Melody Farms | Sales Supermarket | SSirin | GiaSpace MSP Board | – | – |
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04 Apr 2022 15:27 | 133968 | New User Request – Hector Rodriguez | ECI Pharmaceuticals | Joe Esposito | PPorta | GiaSpace MSP Board | – | – |
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04 Apr 2022 14:42 | 133980 | Lacie drive | Alternative Home Health Care | Batir Djabbarov | SSirin | GiaSpace MSP Board | – | – |
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04 Apr 2022 11:29 | 133935 | I would like to have TEAMS set up in my Outlook so I | MDS Builders, Inc | Jim Roscigno | PPorta | GiaSpace MSP Board | – | – |
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04 Apr 2022 10:17 | 133864 | Outlook | Faria Business Services | Batir Djabbarov | PPorta | GiaSpace MSP Board | – | – |
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04 Apr 2022 10:06 | 133936 | Adobe Account Signed Out | GiaCare Inc | Lisa Salcido | PBowe | GiaSpace MSP Board | – | – |
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Patrick was awesome as always! |
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04 Apr 2022 08:49 | 133924 | Quantum no logging in | Aviation Airmotive, Inc. | German Castano | PBowe | GiaSpace MSP Board | – | – |
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01 Apr 2022 17:36 | 133816 | Outlook | Simply Chiropractic | Dr Jon | YChothe | GiaSpace MSP Board | ||
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My go-to guys! |
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01 Apr 2022 17:22 | 133812 | Need email on phone and Oncall needs email outside | GiaMed JV | JoJo Huerta | PPorta | GiaSpace MSP Board | ||
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Awesome service and a fast resolution! |
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01 Apr 2022 16:48 | 133750 | Spam | Sunbelt Graphics Inc. | Colleen Daunt | PPorta | GiaSpace MSP Board | – | – |
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01 Apr 2022 15:14 | 133808 | Remove Saved Creds from Conference Room PC | MDS Builders, Inc | Maria Mirodias | PBowe | GiaSpace MSP Board | – | – |
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01 Apr 2022 14:30 | 133777 | my multiple screens are not connecting and let me | David Low & Associates | Victoria Todd | PBowe | GiaSpace MSP Board | ||
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Patrick is always so helpful when I have computer issues and resolves the issues quickly. Thank you. |
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01 Apr 2022 13:28 | 133807 | Microsoft error message | Blue Trading, LLC | Alfredo Alvarado | YChothe | GiaSpace MSP Board | – | – |
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01 Apr 2022 11:37 | 133778 | Terminate User Request – ken Palombo | Med Trust LLC | Ken Palombo | PPorta | GiaSpace MSP Board | – | – |
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Always great service |
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01 Apr 2022 10:48 | 133803 | Unable to save research from MLS into Titan drive, | Reliance Appraisal | Miguel Muelle | YChothe | GiaSpace MSP Board | ||
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Issue was solved right away; excellent service! |
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01 Apr 2022 08:39 | 133791 | IP address | Faria Business Services | Batir Djabbarov | SSirin | GiaSpace MSP Board | – | – |
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31 Mar 2022 16:24 | 133765 | I was told to get in contact with you guys by my | MDS Builders, Inc | Grant Sadlowski | PPorta | GiaSpace MSP Board | – | – |
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31 Mar 2022 15:52 | 133756 | Server – SAP RDP shortcut | ECI Pharmaceuticals | Nahomie Myrtil | SSirin | GiaSpace MSP Board | – | – |
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31 Mar 2022 14:10 | 133746 | Access to the employee docs drive | David Low & Associates | Eilene Grullon | PBowe | GiaSpace MSP Board | – | – |
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31 Mar 2022 13:26 | 133748 | Please set me up with your Splashtop. I was on with | MDS Builders, Inc | Karen Rusk | SSirin | GiaSpace MSP Board | – | – |
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31 Mar 2022 13:22 | 133734 | Microsoft office | Robinson Aviation (RVA), Inc | Howard N. Modlin | PBowe | GiaSpace MSP Board | – | – |
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31 Mar 2022 12:44 | 133742 | Add email as a tab | David Low & Associates | Eilene Grullon | PBowe | GiaSpace MSP Board | – | – |
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31 Mar 2022 12:36 | 133738 | Stop Sign Down – 4763 N Ocean Dr, Lauderdale-By-The-Sea – Inquiry | Town of Lauderdale-by-the-Sea | Ken Rubach | PBowe | GiaSpace MSP Board | – | – |
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31 Mar 2022 11:43 | 133729 | Unable to Access VC Shared Drive | Town of Lauderdale-by-the-Sea | Debbie Hime | PBowe | GiaSpace MSP Board | – | – |
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31 Mar 2022 09:41 | 133607 | BENGOASERVER – Physical drive 0:1:2 (Controller #0, Model ST3600057SS, Serial 6SL13PW8) Status is… | Bengoa Construction Inc | Gianina Cáceres | PPorta | GiaSpace MSP Board | – | – |
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30 Mar 2022 18:16 | 133658 | New Voicemail from +17274220904 – T:Main:Bud Griner | Robinson Aviation (RVA), Inc | BUD GRINER JR | PPorta | GiaSpace MSP Board | ||
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Great service as usual. |
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Thank you so much. You guys do not disappoint…….truly amazing….