Thank you so much. You guys do not disappoint…….truly amazing….

My experience with GiaSpace has been nothing but top notch since our company has used their service. They are quick to resolve your issues and pleasant with the service. Keep up the great work!

Rating	Date	Ticket #	Title	Company	Contact	Agent(s)	Segment
	23 May 2022 10:24	136625	SPAM?	Town of Lauderdale-by-the-Sea	Lucila Lang	PPorta	GiaSpace MSP Board
Thank you so much. You guys do not disappoint…….truly amazing….
	23 May 2022 10:24	136624	Login issues	Town of Lauderdale-by-the-Sea	Susan Leven	PBowe	GiaSpace MSP Board
Saved by Patrick once again! Thank you for always being able to solve even my most creative problems!
	23 May 2022 08:57	136620	I have lost access to my U drive. I have a lot of	MDS Builders, Inc	Lisa Taucher	SSirin	GiaSpace MSP Board	–	–
Response was very swift and effective. Much appreciated.
	23 May 2022 08:55	136621	Storage is almost full. How do I clean it?	Reliance Appraisal	Miguel Muelle	YChothe	GiaSpace MSP Board
Service
	23 May 2022 08:49	136603	Good morning, unable to access my 2nd monitor on my	Reliance Appraisal	Miguel Muelle	YChothe	GiaSpace MSP Board
Knowledge
	20 May 2022 15:51	136566	3cx issues	GiaCare Inc	Marcus Boyd	SSirin	GiaSpace MSP Board	–	–
My experience with GiaSpace has been nothing but top notch since our company has used their service. They are quick to resolve your issues and pleasant with the service. Keep up the great work! more
	20 May 2022 14:53	136569	Patrick – I don’t see Steve’s photo drives in media	Town of Lauderdale-by-the-Sea	Debbie Hime	PBowe	GiaSpace MSP Board	–	–

	20 May 2022 14:37	136568	Photo will not Open	Town of Lauderdale-by-the-Sea	Debbie Hime	PBowe	GiaSpace MSP Board	–	–

	18 May 2022 16:43	136406	Printers	Town of Lauderdale-by-the-Sea	Lucila Lang	PPorta	GiaSpace MSP Board
Always a pleasure to work with. Thank you..
	18 May 2022 14:01	136436	Network – G:\ Drive is not mapped	Faria Business Services	Paula Heaton	PBowe	GiaSpace MSP Board
Thank you, Patrick!
	18 May 2022 13:52	136407	Unable to Open Variety QB	Variety Foods	Lori Creasman	SSirin	GiaSpace MSP Board	–	–

	18 May 2022 12:47	136442	E-mail Issues – Unable to access E-mail	Town of Lauderdale-by-the-Sea	Edner Saint-Jean	PPorta	GiaSpace MSP Board	–	–

	18 May 2022 10:43	136396	I would like to set up a time to get remote access	MDS Builders, Inc	Matt VanEyk	PPorta	GiaSpace MSP Board	–	–

	18 May 2022 10:17	136437	New IP address	Faria Business Services	Batir Djabbarov	SSirin	GiaSpace MSP Board	–	–

	17 May 2022 14:21	136408	Unable to Scan to Lacie Drive	Faria Business Services	Ada Colletta	PBowe	GiaSpace MSP Board	–	–

	17 May 2022 11:32	136388	From Sue Leven	Town of Lauderdale-by-the-Sea	Susan Leven	SSirin	GiaSpace MSP Board	–	–

	17 May 2022 09:46	136382	I need to have the coral springs office 2 printers	Fast Forward Accounting Solutions	Lea Planakis, CPA	PBowe	GiaSpace MSP Board	–	–
Patrick promptly addressed and resolved my issue.
	17 May 2022 09:38	136314	when typing form keyboard seems to be a a long delay	MDS Builders, Inc	Abel Mejia	PBowe	GiaSpace MSP Board	–	–

	17 May 2022 09:29	136379	Scanner failed	Sunbelt Graphics Inc.	Peter Gould	SSirin	GiaSpace MSP Board
Giaspace provided a very timely and efficient solution to the problem, as usual.
	17 May 2022 09:07	136377	SPAM from [email protected] soliciting a reply to	Town of Lauderdale-by-the-Sea	Bethany Banyas	PPorta	GiaSpace MSP Board	–	–

	17 May 2022 08:08	136332	Adobe Payment Popups	ECI Pharmaceuticals	Tess Crawford	PBowe	GiaSpace MSP Board	–	–
Excellent job
	16 May 2022 14:13	136343	Username/Password – Microsoft Office: Message prompting asking for user to sign in.	Med Trust LLC	Ken Palombo	PPorta	GiaSpace MSP Board	–	–

	16 May 2022 12:57	136331	Limited drive space	Anuco Rx	Gina Jules	PPorta	GiaSpace MSP Board	–	–
Very responsive and solutions-oriented. Thanks
	16 May 2022 10:13	136304	I tried to login but it’s not taking my password.	GiaCare Inc	Lisa Salcido	SSirin	GiaSpace MSP Board	–	–

	16 May 2022 09:58	136305	Unable to log into Centrestack	GiaCare Inc	John L	SSirin	GiaSpace MSP Board	–	–

	16 May 2022 09:24	136302	Password is not working	Med Trust LLC	Ken Palombo	SSirin	GiaSpace MSP Board
consistent awesome service
	14 May 2022 08:20	136130	Remote set up	Guy Strum, CPA	Guy Strum	PPorta	GiaSpace MSP Board	–	–

	13 May 2022 18:26	136247	Isabel Mora Email and Network Account can be deleted.	Value Care At Home	Renee Anter	PPorta	GiaSpace MSP Board	–	–
Thank you!!!
	13 May 2022 15:12	136230	3CX	Melody Farms	Lucrecia Adan	PPorta	GiaSpace MSP Board	–	–
THANK YOU.
	13 May 2022 14:50	136248	EMAILS BEEN BLOCKED	Melody Farms	Lucrecia Adan	PBowe	GiaSpace MSP Board	–	–
THANK YOU!!
	13 May 2022 10:36	136218	I am no longer able to access my “Start” button,	Robinson Aviation (RVA), Inc	Daniel Miller	PBowe	GiaSpace MSP Board
The tech worked to quickly rectify a multi layered problem. I was able to get back to work in a short amount of time. Great job!!!
	13 May 2022 09:45	136184	Printer/Scanner – Unable to scan to Lacie Drive	Faria Business Services	Judeen Young	PBowe	GiaSpace MSP Board	–	–

	13 May 2022 09:40	136227	E-mail Issues – Outlook unable to open	Broward Adjustment Services, Inc.	Paul Keeling	PPorta	GiaSpace MSP Board	–	–

	13 May 2022 08:38	135947	Event ID: 280922 – REMINDER – Action Required: Security Update SAP Ariba Website Certificate Re	Sunbelt Graphics Inc.	Robert Bernstein	SSirin	GiaSpace MSP Board	–	–

	12 May 2022 16:02	136200	Town of Lauderdale By The Sea – new employee profile	Town of Lauderdale-by-the-Sea	Lisa Slagle	PPorta	GiaSpace MSP Board	–	–

	12 May 2022 14:09	136193	Computer running extremely slow. Couldn’t load teams	Robinson Aviation (RVA), Inc	RON BEASLEY	PBowe	GiaSpace MSP Board
Patrick was very knowledgeable.
	12 May 2022 09:42	136150	Additional Mailbox Created	Sunbelt Graphics Inc.	Gail Alpern	PPorta	GiaSpace MSP Board	–	–
Patrick jumped right in and took care of the issue we had. Thanks
	11 May 2022 15:36	136149	Time	Smart HomeCare	Woody Gudat	SSirin	GiaSpace MSP Board	–	–

	11 May 2022 14:38	136013	Internet Down at the Office	Sunbelt Graphics Inc.	Gail Alpern	PBowe	GiaSpace MSP Board	–	–
Every thing went smoothly thanks again .
	11 May 2022 12:19	136136	Email	Aviation Airmotive, Inc.	Mark Bowden	PPorta	GiaSpace MSP Board	–	–

	11 May 2022 11:56	136134	Would love assistance moving my printer from WIFI	Robinson Aviation (RVA), Inc	Douglas Melberg	PBowe	GiaSpace MSP Board	–	–
Quick and easy. Followed up to ensure everything was working correctly, and that I was comfortable with the set up.
	11 May 2022 11:43	136133	E-mail Issues – Not receiving e-mails	Robinson Aviation (RVA), Inc	SHANNON THOMAS	PPorta	GiaSpace MSP Board	–	–

	11 May 2022 10:24	136038	Break-fix – New PC Setup	David Low & Associates	Chelsey Warring	PBowe	GiaSpace MSP Board	–	–
We requested a last minute complete laptop setup as an employee’s previous laptop broke. Although Patrick was told late in the day he immediately began working on this and had everything completely set up by the next morning. He made sure to give updates throughout the entire process. I have nothing but good things to say about GiaSpace and the work that they consistently put out! more
	10 May 2022 17:10	136097	need help to obtain access to Sage 100 program. Thx	MDS Builders, Inc	Abel Mejia	SSirin	GiaSpace MSP Board	–	–
quick response and issue resolved. thx
	10 May 2022 16:23	136096	email account	Sunbelt Graphics Inc.	Gail Alpern	PBowe	GiaSpace MSP Board	–	–
Thanks for taking care of the email request and also for the fast great service yesterday with our internet issue. Gail
	10 May 2022 15:51	136091	Printer/Scanner – Austin Printer setup	MDS Builders, Inc	Abel Mejia	PPorta	GiaSpace MSP Board	–	–

	10 May 2022 14:12	136082	Break-fix – USB Device (J:\)	Town of Lauderdale-by-the-Sea	Debbie Hime	PPorta	GiaSpace MSP Board	–	–

	10 May 2022 13:55	136085	Software – unable to access CRM	Sunbelt Graphics Inc.	Colleen Daunt	PBowe	GiaSpace MSP Board	–	–
The staff is always very responsive and helpful. It is a pleasure dealing with you.
	10 May 2022 12:54	136079	Adobe	David Low & Associates	Sarah Schachere	PPorta	GiaSpace MSP Board
quick and professional!
	10 May 2022 10:55	136074	Username/Password – Incorrect username within Microsoft Teams	MDS Builders, Inc	Abel Mejia	PPorta	GiaSpace MSP Board	–	–
service tech resolved my issue with courtesy. thx
	10 May 2022 09:26	136069	Printer not printing	Sunbelt Graphics Inc.	Albert Alvarez	PBowe	GiaSpace MSP Board
Quick and polite response. Thank you
	10 May 2022 08:14	136010	i have 2 customers saying that I blocked them from	Melody Farms	Kary Fernandez	PBowe	GiaSpace MSP Board
Patrick was quick to help – AND ISSUE RESOLVED!!!
	09 May 2022 18:28	136034	Terminate User Request – Allison Cannon	David Low & Associates	Jessica Brown	PPorta	GiaSpace MSP Board	–	–

	09 May 2022 11:22	136014	New RAM installed need to configure the computer to	Robinson Aviation (RVA), Inc	Michael Link	PBowe	GiaSpace MSP Board	–	–

	09 May 2022 09:19	135976	I would like to link my email to my cell phone.	MDS Builders, Inc	Kevin Mcginley	PPorta	GiaSpace MSP Board	–	–

	09 May 2022 08:31	135999	When logging into Quick Books,, I am receiving a	GiaMed JV	Cassandra Parma	SSirin	GiaSpace MSP Board	–	–

	06 May 2022 09:56	135874	Quickbooks Update	Variety Foods	Lori Creasman	SSirin	GiaSpace MSP Board	–	–

	05 May 2022 19:44	135852	my email changed its format	David Low & Associates	Jessica Brown	PBowe	GiaSpace MSP Board	–	–

	05 May 2022 15:53	135889	:emails	Med Trust LLC	Monique Ylizaliturri	PPorta	GiaSpace MSP Board	–	–

	05 May 2022 14:24	135883	LBTS	Town of Lauderdale-by-the-Sea	Lisa Slagle	PPorta	GiaSpace MSP Board	–	–
Pablo was very thorough. Thank you!
	05 May 2022 11:12	135178	Spectrum Circuit	Smart HomeCare	Woody Gudat	SSirin	GiaSpace MSP Board	–	–

	05 May 2022 09:38	135822	Drive install requested	Robinson Aviation (RVA), Inc	Howard N. Modlin	PBowe	GiaSpace MSP Board	–	–

	04 May 2022 15:02	135841	Windows office (safe Mode)	Blue Trading, LLC	Alfredo Alvarado	PPorta	GiaSpace MSP Board	–	–

	04 May 2022 13:51	135836	Software – Microsoft Teams: Cancel Event	Robinson Aviation (RVA), Inc	SHANNON THOMAS	PPorta	GiaSpace MSP Board
Always amazingly helpful!
	04 May 2022 13:50	135770	Laptop not Showing any WiFi Connections	Robinson Aviation (RVA), Inc	Sazzad Hossain	YChothe	GiaSpace MSP Board	–	–

	04 May 2022 12:12	135821	Keyboard/Mouse – Keyboard Languages	David Low & Associates	Maggie Sherman	PPorta	GiaSpace MSP Board
Quick, efficient, knowledgeable, and helpful group of team members. Thank you, GiaSpace!
	03 May 2022 15:57	135779	my internet server keeps freezing , i tried to	Melody Farms	Valeria Legarda	PBowe	GiaSpace MSP Board	–	–

	03 May 2022 14:29	135776	Email Not Delivering	ECI Pharmaceuticals	Aimee Barrow	SSirin	GiaSpace MSP Board	–	–

	03 May 2022 13:32	135767	GiaMed Server	GiaMed JV	April Carrasco	PBowe	GiaSpace MSP Board	–	–

	03 May 2022 10:24	135633	Unable to Login	ECI Pharmaceuticals	Tess Crawford	PBowe	GiaSpace MSP Board	–	–
Excellent customer service
	03 May 2022 09:00	135612	My Office printer gets an error message when I try	Robinson Aviation (RVA), Inc	BARRY GEORGE	PBowe	GiaSpace MSP Board	–	–

	02 May 2022 20:21	135183	Terminate User Request – Allison Cannon	David Low & Associates	Jessica Brown	PBowe	GiaSpace MSP Board
Went above and beyond to handle a issue I was having with pulling a report.
	02 May 2022 16:29	135602	Monitor Screen Orientation	Robinson Aviation (RVA), Inc	Vickie McMahan	PBowe	GiaSpace MSP Board	–	–
I appreciate the timely manner in which the transfer to my new laptop happened. Thank you Pablo!
	02 May 2022 14:27	135582	Windows Updates/USB Ports	Stephanie L. Schneider, PA.	Stephanie Schneider	SSirin	GiaSpace MSP Board
Giaspace is timely, responsive and provides great customer service.
	02 May 2022 11:41	135580	Laptop has no WiFi connection	Robinson Aviation (RVA), Inc	Sazzad Hossain	YChothe	GiaSpace MSP Board	–	–

	02 May 2022 11:34	135567	Good Morning – Could you add the printer Boca Copier	MDS Builders, Inc	Maria Mirodias	PPorta	GiaSpace MSP Board	–	–

	29 Apr 2022 15:35	135214	Exel working slow	Robinson Aviation (RVA), Inc	Nathan Bourgeois	PPorta	GiaSpace MSP Board	–	–
Pablo did a great job.
	29 Apr 2022 15:23	135095	Monitor/LCD – Secondary Monitor Dim	Reliance Appraisal	Miguel Muelle	PPorta	GiaSpace MSP Board	–	–

	29 Apr 2022 14:43	135222	SPAM	Town of Lauderdale-by-the-Sea	Bethany Banyas	PPorta	GiaSpace MSP Board	–	–

	29 Apr 2022 10:39	135197	TOLBTS	Town of Lauderdale-by-the-Sea	Lisa Slagle	SSirin	GiaSpace MSP Board	–	–

	28 Apr 2022 08:11	135132	I need to open a .cfm file. Can you install a reader	Robinson Aviation (RVA), Inc	BUD GRINER JR	PBowe	GiaSpace MSP Board
As usual, Patrick and Giaspace solve the problem quickly and efficiently. Could not ask for better service.
	28 Apr 2022 07:40	135123	.NET 3.5 Install	Kamm Consulting Inc	John Galvez	PBowe	GiaSpace MSP Board	–	–

	27 Apr 2022 16:34	135125	Emails from [email protected] keep going to	David Low & Associates	Chelsey Warring	PPorta	GiaSpace MSP Board	–	–
My ticket was reviewed handled almost immediately. You guys are great!
	27 Apr 2022 14:41	135104	I have 2 new employees that are starting in the	MDS Builders, Inc	Ashleigh LaRocca	PPorta	GiaSpace MSP Board
Every time that have a need or a request, you guys are so great and nice, and just get it taken care of. THANK YOU!
	27 Apr 2022 09:15	135091	Add e-mail to salesinfo distribution list	Melody Farms	Juan- Diego Mejia	PPorta	GiaSpace MSP Board	–	–

	27 Apr 2022 08:46	135090	Setup Monitor with docking station	Reliance Appraisal	Miguel Muelle	PPorta	GiaSpace MSP Board
Experience & knowledge
	26 Apr 2022 19:29	135053	Dual Monitor Setup	Robinson Aviation (RVA), Inc	JODY EDWARDS	SSirin	GiaSpace MSP Board	–	–

	26 Apr 2022 14:50	134760	Working remotely	Town of Lauderdale-by-the-Sea	Susan Leven	SSirin	GiaSpace MSP Board	–	–
Thanks for being able to complete this in a timely fashion.
	26 Apr 2022 14:36	135043	Mobile 3CX Setup	Melody Farms	Lucrecia Adan	PBowe	GiaSpace MSP Board	–	–
PATRICK’S SERVICE IS ALWAYS VERY PROFESSIONAL. HE IS VERY PATIENT AND TAKES CARE OF OUR IT ISSUES. I REALLY APPRECIATE HIS SERVICE AND PATIENCE. HE HAS GOOD WORK MANNERS. more
	26 Apr 2022 13:43	135066	Network – S:\ Drive unavailable	Sunbelt Graphics Inc.	Gail Alpern	PBowe	GiaSpace MSP Board	–	–
Thanks Patrick for your assistance this afternoon!
	26 Apr 2022 13:16	135065	MedTrust A. Rodriguez Quarantine Digest Log in	GiaSpace	Amelia Rodriguez	PPorta	GiaSpace MSP Board	–	–

	26 Apr 2022 13:10	135060	former employee email access	Med Trust LLC	Ken Palombo	PPorta	GiaSpace MSP Board	–	–

	26 Apr 2022 12:11	133976	Computer will not Boot after Power Surge	Robinson Aviation (RVA), Inc	DAVID A. SMITH	PBowe	GiaSpace MSP Board	–	–
Great Job.
	26 Apr 2022 09:44	135040	Splashtop access	Town of Lauderdale-by-the-Sea	Bethany Banyas	PPorta	GiaSpace MSP Board	–	–

	26 Apr 2022 09:27	135010	QuickBooks Enterprise Solutions 2020 needs to be	Fast Forward Accounting Solutions	Ivette Castillo	SSirin	GiaSpace MSP Board	–	–

	25 Apr 2022 16:45	135014	Employee Docs Drive	David Low & Associates	Eilene Grullon	SSirin	GiaSpace MSP Board	–	–

	25 Apr 2022 16:22	135015	Can we reset my server password ?	Alternative Home Health Care	Isabel Herrera	SSirin	GiaSpace MSP Board	–	–
Reliable, efficient service from Serdar!
	25 Apr 2022 13:37	134982	Software – Office 2019	Robinson Aviation (RVA), Inc	Michael Link	PPorta	GiaSpace MSP Board	–	–
Pablo did an excelent job in addressing my issue. He was friendly and professional.
	25 Apr 2022 10:48	134988	Network Down	Smart HomeCare	Woody Gudat	SSirin	GiaSpace MSP Board	–	–

	25 Apr 2022 10:02	134987	On-Screen (take off software we use for estimating)	MDS Builders, Inc	Jim Roscigno	SSirin	GiaSpace MSP Board	–

Rating	Date	Ticket #	Title	Company	Contact	Agent(s)	Segment
	25 Apr 2022 09:33	134985	JIP Email Update	Kamm Consulting Inc	Marline Pottinger	PPorta	GiaSpace MSP Board	–	–

	23 Apr 2022 00:06	134904	E-mail – e-mail forwarding	GiaCare Inc	Lisa Salcido	PPorta	GiaSpace MSP Board	–	–

	22 Apr 2022 16:10	134901	SPAM	T.E. Construction Specialties, Inc.	John Keith	PPorta	GiaSpace MSP Board
Great Job!!! Very professional resolved the issue in minutes
	22 Apr 2022 15:34	134903	E-mail Issues – VCAH Public Calendar	Value Care At Home	Lorena Garcia	SSirin	GiaSpace MSP Board	–	–

	22 Apr 2022 14:54	134900	Service Request-18	T.E. Construction Specialties, Inc.	John Keith	PPorta	GiaSpace MSP Board
Resolved the issue in minutes. Outstanding!!!
	22 Apr 2022 12:37	134894	Emails	Med Trust LLC	Ken Palombo	SSirin	GiaSpace MSP Board
Outstanding service!
	22 Apr 2022 11:01	134889	Software – Microsoft Outlook unavailable on computer	David Low & Associates	Cheryl Mathews	PPorta	GiaSpace MSP Board
Problem resolved right away!
	22 Apr 2022 09:56	134833	Zoom Issue	GiaMed JV	John Keith	YChothe	GiaSpace MSP Board
Very professional. Outstanding job. Resolved the issue in minutes. Thanks
	22 Apr 2022 09:46	134877	Software – Microsoft Outlook unavailable	MDS Builders, Inc	Bill Nolt	PPorta	GiaSpace MSP Board	–	–
Got the problem fixed
	22 Apr 2022 08:16	134850	Software – Google Chrome default PDF Application	Robinson Aviation (RVA), Inc	SHANNON THOMAS	PPorta	GiaSpace MSP Board
Giaspace is incredibly reliable and helpful!
	22 Apr 2022 07:04	134847	Data Recovery – OAJ Training Files	Robinson Aviation (RVA), Inc	DAVE REILLY	PPorta	GiaSpace MSP Board
Pablo was very professional, efficient, did not talk down to me at all and he understood what I was saying and fixed my problem. He spent a couple of hours working on the issues.
	21 Apr 2022 15:49	134854	Request assistance with opening a giamedjv mailbox.	GiaMed JV	Edgar Cuapio	SSirin	GiaSpace MSP Board	–	–

	21 Apr 2022 15:09	134853	Need Adobe activated to be used in remote G:drive. I	GiaMed JV	Edgar Cuapio	PBowe	GiaSpace MSP Board	–	–

	21 Apr 2022 15:02	134806	Microsoft office update/Login issues. Computer is	Robinson Aviation (RVA), Inc	Eric Swint	PBowe	GiaSpace MSP Board
Patrick was excellent, efficient, and knowledgeable. Made the process smooth as it can be.
	21 Apr 2022 14:34	134843	Pls Help with Folder Location?	Town of Lauderdale-by-the-Sea	Debbie Hime	SSirin	GiaSpace MSP Board	–	–

	21 Apr 2022 14:33	134808	Software – ActivTrak (User Monitoring)	Aviation Airmotive, Inc.	Frances Garcia	PPorta	GiaSpace MSP Board	–	–

	21 Apr 2022 12:38	134813	Network slow	Fast Forward Accounting Solutions	Bob Foster	PPorta	GiaSpace MSP Board	–	–

	21 Apr 2022 11:29	134827	Help with email	Med Trust LLC	Alicia Passaretti	PPorta	GiaSpace MSP Board	–	–

	21 Apr 2022 09:54	134822	Account is Locked Out	Value Care At Home	ILenie Noel	PBowe	GiaSpace MSP Board	–	–

	20 Apr 2022 16:35	134703	Computer issues	David Low & Associates	Jessica Brown	PPorta	GiaSpace MSP Board
Pablo was Great and followed up with numerous times to make sure I was available. He handled my issue quickly and was super patient with my difficult schedule today
	20 Apr 2022 14:26	134802	what does this mean	Robinson Aviation (RVA), Inc	Johnathan Hayes	PPorta	GiaSpace MSP Board	–	–

	20 Apr 2022 13:16	134798	I would like to be added to a distribution email. I	MDS Builders, Inc	Jim Roscigno	PPorta	GiaSpace MSP Board	–	–

	20 Apr 2022 09:30	134782	shared folder	Melody Farms	Juan- Diego Mejia	SSirin	GiaSpace MSP Board	–	–

	19 Apr 2022 14:35	134744	GiaCare.com – Update to Website	GiaCare Inc	Steven Goad	Robert	GiaSpace MSP Board	–	–

	19 Apr 2022 11:24	134742	Alert \| Undelivered emails to [email protected]	GiaCare Inc	Lisa Salcido		GiaSpace MSP Board	–	–

	19 Apr 2022 10:18	134737	Printer/Scanner – EPSON printer setup	GiaMed JV	Edgar Cuapio	PPorta	GiaSpace MSP Board	–	–

	19 Apr 2022 09:19	134552	Windows 11	Smart HomeCare	Woody Gudat	YChothe	GiaSpace MSP Board	–	–

	18 Apr 2022 14:41	134698	I am trying to sync my exchange with the new ATS	GiaMed JV	Cecilia Garcia	SSirin	GiaSpace MSP Board	–	–
The help button function was easy to use Quick response from team, and even faster solution!
	18 Apr 2022 11:07	134674	Support ending on June 15 for Internet Explorer	Town of Lauderdale-by-the-Sea	Lisa Slagle	PPorta	GiaSpace MSP Board	–	–

	18 Apr 2022 10:12	134668	Scan folder	Town of Lauderdale-by-the-Sea	Christopher Suneson	PBowe	GiaSpace MSP Board	–	–

	18 Apr 2022 08:49	134592	Remote Access Setup	Melody Farms	Valeria Legarda	PPorta	GiaSpace MSP Board
Pablo is great , very quick and efficient in his task. He was able to help me resolve my issue at ease. Thank you to the gia space team. They always respond fairly quickly to my help tickets and immediately know what needs to be done. more
	18 Apr 2022 08:44	134500	Town of Lauderdale-By-The Sea, FL – Tyler Hosted Welcome Letter – Incode 901, Incode 10 and TCM	Town of Lauderdale-by-the-Sea	Lucila Lang	SSirin	GiaSpace MSP Board	–	–

	16 Apr 2022 07:41	133644	E-mail Issues – Assistance with G-mail	Garlic Knot Pizza	Alex Giampietro	PPorta	GiaSpace MSP Board
You guys are always on point! Your team always keeps the client informed as to where we are in the process thank you again!
	15 Apr 2022 10:21	134570	Cannot open PDF	David Low & Associates	Amy Levy	PPorta	GiaSpace MSP Board	–	–

	14 Apr 2022 16:44	134548	Installing new HP 6970 All-in-One series printer	Broward Adjustment Services, Inc.	Paul Keeling	PPorta	GiaSpace MSP Board	–	–

	14 Apr 2022 16:25	134551	Install PDF Editor	Robinson Aviation (RVA), Inc	Gerald Valdez	PBowe	GiaSpace MSP Board	–	–

	14 Apr 2022 11:48	134508	sunbelt inquiry ID: 280925 – REMINDER – Action Required: Security Update SAP Ariba Website Certifi	Sunbelt Graphics Inc.	Robert Bernstein	PBowe	GiaSpace MSP Board	–	–
Responsive as usual
	13 Apr 2022 13:17	134459	Computer issues	Guy Strum, CPA	Guy Strum	PBowe	GiaSpace MSP Board	–	–

	13 Apr 2022 11:48	134450	Elaine Keasling – Caresona & Alternative Email	Value Care At Home	Elaine Keasling	PPorta	GiaSpace MSP Board
The assistance was just what I needed to add the applications to my phone/computer!
	13 Apr 2022 09:47	134458	Please call me	Value Care At Home	Kimberly Holmes	SSirin	GiaSpace MSP Board	–	–

	12 Apr 2022 16:26	134431	New Printer at Visitor Center	Town of Lauderdale-by-the-Sea	Debbie Hime	SSirin	GiaSpace MSP Board	–	–

	12 Apr 2022 15:19	134442	spam	Town of Lauderdale-by-the-Sea	Lucila Lang	PPorta	GiaSpace MSP Board
Always amazing!!!!!!!!!
	12 Apr 2022 14:47	134437	DYMO Printer not Working	Town of Lauderdale-by-the-Sea	Susan Leven	PBowe	GiaSpace MSP Board	–	–

	12 Apr 2022 12:14	134427	Good morning, When I start my computer every morning	Town of Lauderdale-by-the-Sea	Sara Del Villar de Estevez	SSirin	GiaSpace MSP Board	–	–

	12 Apr 2022 11:56	134424	Lost Folder	GiaMed JV	John Keith	SSirin	GiaSpace MSP Board
Resolved the issue in minutes. OUTSTANDING SERVICES. BZ
	12 Apr 2022 10:36	134359	Frequently receive “Not Responding” message on all	Robinson Aviation (RVA), Inc	ED HAWK JR	PBowe	GiaSpace MSP Board	–	–
Quick response. Pleasant, professional demeanor. Improved my computer’s performance as much as possible given the current equipment.
	12 Apr 2022 10:00	134414	Printer Issue	Kamm Consulting Inc	Mahbub Chowdhury	PBowe	GiaSpace MSP Board
Printer Issue
	12 Apr 2022 09:39	134413	Keeps saying that my PC doesn’t currently meet the	MDS Builders, Inc	Shannon Smith	PBowe	GiaSpace MSP Board
Helped right away. Fast and easy.
	11 Apr 2022 17:30	134199	Remove Compass Email from Email Contacts	David Low & Associates	Jessica Brown	PBowe	GiaSpace MSP Board
He did such an amazing job. He went above and beyond to troubleshoot all of my issues with all three of my work computers and took care of my scheduled ticket. Honestly, couldn’t have asked for someone better to assist. Stayed on the phone with me the entire time to make sure that everything was working properly and gave me a few tips and tricks for some on going issues that I have had. more
	11 Apr 2022 13:43	134364	Replaced ATC Manager; Need Credentials Changed	Robinson Aviation (RVA), Inc	Gerald Valdez	PBowe	GiaSpace MSP Board	–	–
Knowledgeable and friendly.
	11 Apr 2022 11:10	134358	Updates	Smart HomeCare	Woody Gudat	SSirin	GiaSpace MSP Board	–	–

	08 Apr 2022 13:10	134196	New User Request – Marcus Sanchez	GiaCare Inc	Steven Mauricio	PBowe	GiaSpace MSP Board	–	–

	08 Apr 2022 13:05	134088	Removal of Robin Strzeminski from all access	ECI Pharmaceuticals	Joe Esposito	SSirin	GiaSpace MSP Board	–	–

	08 Apr 2022 12:19	134184	Computer Updater Alerts	Kamm Consulting Inc	Juan Prada	SSirin	GiaSpace MSP Board	–	–
Thank you once again for your excellent service and help
	08 Apr 2022 11:02	134234	Computer has gotten slower, I can’t save PDF files	MDS Builders, Inc	Martin Colombo	PBowe	GiaSpace MSP Board	–	–

	07 Apr 2022 17:02	134166	Emails not being delivered from Bank of America	ECI Pharmaceuticals	Aimee Barrow	PBowe	GiaSpace MSP Board	–	–

	07 Apr 2022 12:41	134172	I am looking for free software to enable me to add	Robinson Aviation (RVA), Inc	SHANNON THOMAS	SSirin	GiaSpace MSP Board
Incredibly helpful!
	07 Apr 2022 11:19	134167	I need to make a recording using a microphone and	Robinson Aviation (RVA), Inc	CARL ROBINSON JR	SSirin	GiaSpace MSP Board	–	–

	07 Apr 2022 10:47	134163	I can’t print Dymo labels.	Town of Lauderdale-by-the-Sea	Susan Leven	SSirin	GiaSpace MSP Board	–	–

	07 Apr 2022 09:33	134161	A banner on my Outlook states that most features	Town of Lauderdale-by-the-Sea	Linda Connors	PBowe	GiaSpace MSP Board
Quick and prompt.
	06 Apr 2022 14:42	134108	medtrust emails	Med Trust LLC	Ken Palombo	SSirin	GiaSpace MSP Board	–	–

	06 Apr 2022 13:15	134098	Unable to print from my PC	Reliance Appraisal	Miguel Muelle	YChothe	GiaSpace MSP Board
Problem solved, once again!
	06 Apr 2022 12:18	134077	When I click “Signature”, the “out of memory	Robinson Aviation (RVA), Inc	SHANNON THOMAS	PPorta	GiaSpace MSP Board	–	–

	06 Apr 2022 12:09	134095	MarilouForward – Email Distribution	GiaCare Inc	Steven Mauricio	PBowe	GiaSpace MSP Board	–	–

	06 Apr 2022 11:55	134087	can scan documents from my home office printer to my	Med Trust LLC	Ken Palombo	SSirin	GiaSpace MSP Board	–	–

	06 Apr 2022 09:12	134080	IP address	Faria Business Services	Batir Djabbarov	SSirin	GiaSpace MSP Board	–	–

	06 Apr 2022 08:57	134076	SPAM: medtruststaffing	Med Trust LLC	Ken Palombo	PBowe	GiaSpace MSP Board
Consistently great service. Thanks
	05 Apr 2022 16:54	134058	Hi, unable to listen to my Pandora on my laptop	Reliance Appraisal	Miguel Muelle	PPorta	GiaSpace MSP Board	–	–

	05 Apr 2022 16:21	134052	our website appears to be down. it will open to the	MDS Builders, Inc	Jim Baumann	SSirin	GiaSpace MSP Board
Excellent!
	05 Apr 2022 14:14	134051	Assistance with Setting up MFA	Robinson Aviation (RVA), Inc	JEFFREY FORMAN	PBowe	GiaSpace MSP Board	–	–

	05 Apr 2022 11:09	134033	Can’t scan from the copier to my computer. Keep	Town of Lauderdale-by-the-Sea	Susan Leven	PBowe	GiaSpace MSP Board	–	–

	05 Apr 2022 10:56	134019	Alert	ECI Pharmaceuticals	Joe Esposito	PPorta	GiaSpace MSP Board	–	–

	05 Apr 2022 10:18	134020	Adobe issues	GiaCare Inc	Marcus Boyd	SSirin	GiaSpace MSP Board	–	–

	05 Apr 2022 10:16	134024	I’m trying to download a program from a CD and it’s	ECI Pharmaceuticals	William Ferrer	PBowe	GiaSpace MSP Board	–	–

	05 Apr 2022 07:13	133991	I cant log in from home	Melody Farms	Sales Supermarket	SSirin	GiaSpace MSP Board	–	–

	04 Apr 2022 15:27	133968	New User Request – Hector Rodriguez	ECI Pharmaceuticals	Joe Esposito	PPorta	GiaSpace MSP Board	–	–

	04 Apr 2022 14:42	133980	Lacie drive	Alternative Home Health Care	Batir Djabbarov	SSirin	GiaSpace MSP Board	–	–

	04 Apr 2022 11:29	133935	I would like to have TEAMS set up in my Outlook so I	MDS Builders, Inc	Jim Roscigno	PPorta	GiaSpace MSP Board	–	–

	04 Apr 2022 10:17	133864	Outlook	Faria Business Services	Batir Djabbarov	PPorta	GiaSpace MSP Board	–	–

	04 Apr 2022 10:06	133936	Adobe Account Signed Out	GiaCare Inc	Lisa Salcido	PBowe	GiaSpace MSP Board	–	–
Patrick was awesome as always!
	04 Apr 2022 08:49	133924	Quantum no logging in	Aviation Airmotive, Inc.	German Castano	PBowe	GiaSpace MSP Board	–	–

	01 Apr 2022 17:36	133816	Outlook	Simply Chiropractic	Dr Jon	YChothe	GiaSpace MSP Board
My go-to guys!
	01 Apr 2022 17:22	133812	Need email on phone and Oncall needs email outside	GiaMed JV	JoJo Huerta	PPorta	GiaSpace MSP Board
Awesome service and a fast resolution!
	01 Apr 2022 16:48	133750	Spam	Sunbelt Graphics Inc.	Colleen Daunt	PPorta	GiaSpace MSP Board	–	–

	01 Apr 2022 15:14	133808	Remove Saved Creds from Conference Room PC	MDS Builders, Inc	Maria Mirodias	PBowe	GiaSpace MSP Board	–	–

	01 Apr 2022 14:30	133777	my multiple screens are not connecting and let me	David Low & Associates	Victoria Todd	PBowe	GiaSpace MSP Board
Patrick is always so helpful when I have computer issues and resolves the issues quickly. Thank you.
	01 Apr 2022 13:28	133807	Microsoft error message	Blue Trading, LLC	Alfredo Alvarado	YChothe	GiaSpace MSP Board	–	–

	01 Apr 2022 11:37	133778	Terminate User Request – ken Palombo	Med Trust LLC	Ken Palombo	PPorta	GiaSpace MSP Board	–	–
Always great service
	01 Apr 2022 10:48	133803	Unable to save research from MLS into Titan drive,	Reliance Appraisal	Miguel Muelle	YChothe	GiaSpace MSP Board
Issue was solved right away; excellent service!
	01 Apr 2022 08:39	133791	IP address	Faria Business Services	Batir Djabbarov	SSirin	GiaSpace MSP Board	–	–

	31 Mar 2022 16:24	133765	I was told to get in contact with you guys by my	MDS Builders, Inc	Grant Sadlowski	PPorta	GiaSpace MSP Board	–	–

	31 Mar 2022 15:52	133756	Server – SAP RDP shortcut	ECI Pharmaceuticals	Nahomie Myrtil	SSirin	GiaSpace MSP Board	–	–

	31 Mar 2022 14:10	133746	Access to the employee docs drive	David Low & Associates	Eilene Grullon	PBowe	GiaSpace MSP Board	–	–

	31 Mar 2022 13:26	133748	Please set me up with your Splashtop. I was on with	MDS Builders, Inc	Karen Rusk	SSirin	GiaSpace MSP Board	–	–

	31 Mar 2022 13:22	133734	Microsoft office	Robinson Aviation (RVA), Inc	Howard N. Modlin	PBowe	GiaSpace MSP Board	–	–

	31 Mar 2022 12:44	133742	Add email as a tab	David Low & Associates	Eilene Grullon	PBowe	GiaSpace MSP Board	–	–

	31 Mar 2022 12:36	133738	Stop Sign Down – 4763 N Ocean Dr, Lauderdale-By-The-Sea – Inquiry	Town of Lauderdale-by-the-Sea	Ken Rubach	PBowe	GiaSpace MSP Board	–	–

	31 Mar 2022 11:43	133729	Unable to Access VC Shared Drive	Town of Lauderdale-by-the-Sea	Debbie Hime	PBowe	GiaSpace MSP Board	–	–

	31 Mar 2022 09:41	133607	BENGOASERVER – Physical drive 0:1:2 (Controller #0, Model ST3600057SS, Serial 6SL13PW8) Status is…	Bengoa Construction Inc	Gianina Cáceres	PPorta	GiaSpace MSP Board	–	–

	30 Mar 2022 18:16	133658	New Voicemail from +17274220904 – T:Main:Bud Griner	Robinson Aviation (RVA), Inc	BUD GRINER JR	PPorta	GiaSpace MSP Board
Great service as usual.

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