Last updated: October 23, 2026

This Privacy Policy explains how GiaSpace, Inc. (“GiaSpace,” “we,” “us”) collects, uses and shares information when you visit giaspace.com, chat with us, call us or contact us. Information we handle on behalf of our managed-services clients is governed by our agreements with those clients.

Information We Collect

Information you give us. When you fill out a form, start a live chat, email or call us, or book a meeting, we collect what you provide, such as your name, company, email address, phone number, mailing address and the content of your message.

Information collected automatically, with your consent. When you allow it in our consent banner, we and our service providers collect information such as your IP address, browser and device type, the pages you visit, the site that referred you, and how you interact with our pages (for example clicks, scrolling and mouse movement). We collect this using cookies, pixels and similar technologies. Until you make a choice, only the cookies strictly necessary to operate and secure the site are used.

Live Chat

The chat on our website is operated by a third-party service provider on GiaSpace’s behalf. The chat does not load until you click Start chat and agree to the notice shown. When you use it, your messages and information about your activity on our website are recorded and stored by GiaSpace and the chat provider so we can respond to you and keep a record of the conversation. Please do not share passwords or other sensitive information in the chat.

Session Recording and Website Analytics

With your consent, we use Microsoft Clarity and Google Analytics. Clarity records how visitors interact with our pages, including clicks, scrolling and mouse movement, so we can find and fix problems with the site. Google Analytics measures traffic and how pages are used. These tools run only if you allow them in our consent banner.

Call Tracking

With your consent, we use CallRail call tracking. Depending on how you found our website, you may see a different GiaSpace phone number. When you call one of these numbers, call details such as the calling number, time and duration of the call, and the web page or ad that led to the call are logged so we can see which marketing is working.

Advertising and Marketing Tags

With your consent, we use Google Tag Manager to load advertising and marketing tags from Google (including Google Ads), Microsoft Advertising, LinkedIn, Taboola and HubSpot. These tags help us measure our advertising and may be used to show you GiaSpace ads on other websites. They do not load unless you accept marketing cookies.

Cookies and Your Choices

When you first visit our website, a banner lets you Accept, Deny, or choose by category (functional, preferences, statistics and marketing). Non-essential cookies and tracking technologies stay off until you choose to allow them. You can change or withdraw your consent at any time on our Cookie Policy page, which also lists the cookies we use.

We treat a Global Privacy Control or Do Not Track signal from your browser as a refusal of non-essential cookies. You can also block or delete cookies in your browser settings, but some parts of the site may not work properly if you do.

How We Use Information

  • To respond to your questions, chat messages and requests for quotes or meetings.
  • To provide, support and bill for the services you request.
  • To send you information about our services. You can opt out at any time.
  • To understand how our website is used and improve it.
  • To measure the effectiveness of our advertising, if you have consented to marketing cookies.
  • To protect the security of our website, our business and our clients.
  • To comply with legal obligations.

How We Share Information

We do not sell your personal information. We do not share it for cross-context behavioral advertising unless you consent through our cookie banner.

We share information with service providers that help us run our website and business, such as our website host, live chat provider, analytics and session recording tools, call tracking, CRM and email platforms. They may use it only to provide services to us. We may also disclose information when required by law, when we believe disclosure is necessary to protect our rights or comply with a judicial proceeding, court order or legal process, or as part of a merger, acquisition or sale of our business.

Marketing Emails

If you no longer wish to receive our newsletter or promotional emails, click the unsubscribe link in any email, reply to the email, or contact us at Helpdesk@GiaSpace.com or (954) 328-0915.

Your Privacy Rights

Depending on where you live, including California and Florida, you may have the right to:

  • Know what personal information we have collected about you and get a copy of it.
  • Ask us to correct inaccurate information.
  • Ask us to delete your personal information.
  • Opt out of the sale or sharing of your personal information and of targeted advertising.
  • Not be treated differently for using these rights.

To make a request, email Helpdesk@GiaSpace.com or call (954) 328-0915. We will verify your identity before acting on the request and respond within 45 days. Where information has been copied to other systems, we will use reasonable efforts to update or remove it there as well. You can opt out of cookie-based sharing at any time through the Cookie Policy page.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to provide services, maintain business records and meet legal, accounting and security requirements.

Security

We use industry-standard administrative, technical and physical safeguards to protect personal information from unauthorized access, including restricting access to employees and providers who need it. No method of transmission or storage on the Internet is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

Third-Party Sites

This policy covers only GiaSpace’s website and activities. Other websites, including sites we link to and third-party services, have their own privacy policies, which we do not control.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will change. If we make material changes, we will let you know with a notice on our website or by email.

Contact Us

GiaSpace, Inc.
7525 NW 4th Blvd, Suite 30
Gainesville, FL 32607
Email: Helpdesk@GiaSpace.com
Phone: (954) 328-0915

Struggling To Find A Great IT Company?

Fill in Below. We Get Back to You in Minutes